Returns & Exchanges
At Ronin Games, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, you can return or exchange items within 30 days of delivery. All apparel must be in its original, unworn condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Place the items in their original packaging, ensuring all Ronin Games tags and labels are intact to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.